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LEGAL

Privacy Policy

This policy explains how the platform handles data for horse riding schools, instructors, riders, and administrators. It is written for horse riding schools operating globally, including in the UK, Australia, the Netherlands, the United States, and other supported countries.

Local privacy laws may provide additional rights or requirements. Where that is the case, we apply the rules that govern your region alongside this policy.

What we collect
  • Account details such as names, email addresses, roles, and school affiliations.
  • School operations data including lessons, schedules, attendance, payments, and safety notes.
  • Device and usage data such as browser type, pages visited, and basic log information.
  • Information you submit through forms, support requests, and onboarding flows.
How we use information
  • To provide booking, scheduling, billing, and school management features.
  • To support customer service, troubleshooting, and platform security.
  • To monitor performance, prevent abuse, and improve the product.
  • To send service messages and administrative updates.
International use and transfers
  • The platform is intended for horse riding schools operating globally, including the UK, Australia, the Netherlands, the United States, and other supported countries.
  • Where data moves across borders, we take steps intended to protect it in transit and at rest.
  • Local privacy rights may apply depending on the country or region in which you operate.
Data retention and sharing
  • We retain data only as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements.
  • We may share data with service providers, infrastructure vendors, or advisors who assist in operating the platform.
  • We do not sell personal data.
Your rights
  • Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain data.
  • Users in the UK and Europe may have rights under UK GDPR or EU GDPR.
  • Users in Australia, the United States, and other regions may have additional local rights or notice requirements.
Contact

For privacy questions or requests, contact your school administrator or the support team listed in your account settings.